We have sent your order with love. It may happen that you are not completely satisfied with your purchase. If you want to exchange or return something, please visit our Shipping & Return page.
RETURN CONDITIONS
- You may cancel and return your order up to 14 days after receipt without giving any reason.
- The costs for sending your return package to Gybizia are for your own account.
- Gybizia is not liable for any loss or damage to a return package. We therefore advise you to send your return package by registered post.
- When we have received and processed the return package and the returned items in good order, you will receive a confirmation email from us. We strive to process your return within 3-5 working days after receipt. After this we will refund the refund amount to your account as soon as possible.
Our aim is a refund within 7 working days after your return has been processed. Refunds will in any case be made within the statutory period of 30 days.
RETURN CONDITIONS U.S.A./ AUSTRALIA:
- If you wish to return an order, you must contact our customer service by sending an email to love@gybizia.love and ask for a credit invoice. This credit invoice must be attached to the order in order to accept it.
